Data Protection Policy
sKINscentmind · Last updated: June 2026
At sKINscentmind, the protection of your personal data is important to us. This Data Protection Policy informs you in accordance with the General Data Protection Regulation (GDPR) and applicable EU law about what data we collect, how we use it, and what rights you have.
1. Data Controller The data controller responsible for the processing of your personal data is: sKINscentmind, Berlin, Germany Email: [hello@skinscentmind.com]
2. Data We Collect We collect and process the following personal data:
• Full name
• Email address
• Delivery address
• Order details and product preferences (including personalisation survey responses)
• Payment data (processed securely via Wix Payments — we do not store card details)
• IP address and technical access data
3. Purposes of Processing We process your personal data for the following purposes:
• Processing and fulfilling your order
• Delivering your personalised Nourish serum to your address
• Communicating with you regarding your order
• Improving our products and customer experience
• Sending marketing communications — only with your explicit consent
4. Legal Basis for Processing We process your data on the following legal bases under Article 6 GDPR:
• Art. 6(1)(b) GDPR — Performance of a contract
• Art. 6(1)(f) GDPR — Legitimate interests
• Art. 6(1)(a) GDPR — Consent (e.g. for newsletter communications)
5. Retention Period We store your data only for as long as necessary for the stated purposes or as required by law. Order data is generally retained for 10 years in accordance with applicable commercial law.
6. Disclosure to Third Parties We do not sell your personal data. Data is only shared with third parties where necessary to fulfil your order (e.g. shipping providers, payment processors). All service providers are contractually obliged to process data in accordance with GDPR.
7. Your Rights Under the GDPR, you have the following rights:
• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure / right to be forgotten (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent at any time (Art. 7(3) GDPR) To exercise any of these rights, please contact us at [hello@skinscentmind.com]. We will respond within 30 days.
8. Cookies Our website uses cookies. Further information is available in our Cookie Policy, accessible via our cookie banner.
9. Data Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
10. Right to Lodge a Complaint You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for Berlin is the Berliner Beauftragte fuer Datenschutz und Informationsfreiheit (BlnBDI), Friedrichstr. 219, 10969 Berlin, Germany.
11. Changes to This Policy We reserve the right to update this Data Protection Policy at any time. The current version will always be published on our website.