Privacy Policy
sKINscentmind · Last updated: June 2026
At sKINscentmind, we take the protection of your personal data seriously. This Privacy Policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable EU law.
1. Who We Are sKINscentmind is operated by sKINscentmind, based in Berlin, Germany. We are the data controller responsible for your personal data. Contact: team@skinscentmind.com
2. What Data We Collect We collect the following personal data when you place an order or interact with our website:
• Full name
• Email address
• Delivery address
• Order details and product preferences (including personalisation survey responses)
• Payment information (processed securely via Wix Payments — we do not store card details)
• IP address and browser data via cookies
3. How We Use Your Data We use your personal data for the following purposes:
• To process and fulfill your order
• To deliver your personalised Nourish serum to your address
• To contact you about your order (shipping updates, delivery confirmation)
• To improve our products and customer experience
• To send you occasional marketing communications — only with your explicit consent
4. Legal Basis for Processing We process your data on the following legal bases under Article 6 GDPR:
• Performance of a contract — to fulfill your order
• Legitimate interests — to operate and improve our business
• Consent — for marketing emails (you may withdraw consent at any time)
5. How Long We Keep Your Data We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order data is typically retained for 10 years in accordance with German commercial law (HGB). You may request deletion at any time (see Section 8).
6. Who We Share Your Data With We do not sell your personal data. We may share your data with trusted third parties solely to fulfil your order, including:
• Shipping and logistics providers
• Wix Payments for secure payment processing
• IT service providers supporting our website All third parties are required to handle your data in accordance with GDPR.
7. International Transfers We currently ship and operate within the EU only. If any data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V.
8. Your Rights Under GDPR, you have the following rights:
• Right of access — request a copy of your personal data
• Right to rectification — correct inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time To exercise any of these rights, please contact us at team@skinscentmind.com. We will respond within 60 days.
9. Cookies Our website uses cookies to ensure functionality and improve your experience. You may manage your cookie preferences via our cookie banner.
10. Data Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
11. Right to Lodge a Complaint If you believe we have not handled your data correctly, you have the right to lodge a complaint with the relevant supervisory authority. In Germany, this is the Berliner Beauftragte fuer Datenschutz und Informationsfreiheit (BlnBDI).
12. Changes to This Policy We may update this Privacy Policy from time to time. The current version will always be available on our website.